ubuntu services

Optimizing a Global Workforce One
Team at a Time

U.S. Based

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UBUNTU’s workforce performance development training and consulting services guide and support healthcare service providers, multinational corporations, non-profit organizations, higher educational institutions, and international development organizations in their workforce development and training needs and processes. Our customized services and solution-focused approach leverage executive leaders, decision-makers, and employees’ soft and technical skills, leadership capacities, and communication competencies. Also, their high-performing workforce gets an advantage of learning opportunities that enhance their corporate responsibility and employer brand. This allows for the achievement of organizational and operational program objectives while recruiting and retaining a strong, qualified, well-performing, motivated, and diverse workforce.

Cultural Competence and Communication

UBUNTU guides leadership teams, employees, and career professionals to effectively embrace the mindset that cultural competence is the ability to understand, communicate with, and effectively interact with people across cultures. Cultural competence encompasses one’s awareness of self and world view, seeing the importance of gaining knowledge of different cultural practices and world views to develop positive attitudes and behaviors towards others of diverse cultural backgrounds.
Using cross and intercultural communication strategies to improve cultural competence and collaboration within organizations with a diverse workforce and global client base is key to an organization’s or corporation’s social responsibility, diversity, inclusion, and innovation. All leading to the development of a strong well sought out employer brand.

uBuntu Training Topics

  • Cultural Competence in Healthcare Delivery
  • Cross and Intercultural Modes of Communication
  • Crisis and Emergency Risk Communication (CERC) Principles
  • Communication Strategies: Workplace Interpersonal Communication Skills
  • Effective Strategic and Persuasive Communication
  • Finding Your Voice in the Workplace and Communicating Your Strengths

uBuntu Training Topics

  • Cultural Competence in Healthcare Delivery
  • Cross and Intercultural Modes of Communication
  • Crisis and Emergency Risk Communication (CERC) Principles
  • Communication Strategies: Workplace Interpersonal Communication Skills
  • Effective Strategic and Persuasive Communication
  • Finding Your Voice in the Workplace and Communicating Your Strengths

What do our clients say about us?


The CDC Employee Association of Emory Alumni (EAEA) invited Hermence to give a professional development workshop to our network and it was fantastic. Hermence embodies an experienced global health professional who brings her authentic leadership to the table. Our members have gained confidence in their skills and presentation abilities.

Julia S. Chen, MPH
Senior Consultant Booz Allen Hamilton
Former CDC Health Communication Specialist
Atlanta, Georgia

Hermence is one of the most inspiring professionals I have met! Lucky to have worked in partnership with her team at the U.S. Peace Corps early in my career, I am still inspired by her work ethic 10 years later.
Without reservation, I can attest to the fact that Hermence lives and works by principles of inclusivity, respect for diversity, and appreciation for both big ideas and with an eye for little details – while elevating the voices of otherwise voiceless people.

- Love Odih Kumuyi
Associate Dean Peace Building and Policy Implementation Cornell University


“Hermence embodies the spirit of public health – a special attention to the lived experience of our communities. She understands the importance of narratives and the role they play in the choices we make about our health and wellness. As a steward of resources, she pays particular attention to utcomes by leveraging evidence and best practice tempered with a heavy dose of cultural awareness, sensitivity, and common sense. Hermence transforms communities by taking the threads of our experiences and weaving together programs that make sense and improve lives.”

Adam Thompson
Regional Partner Director AIDS Education & Training Center Jefferson Health New Jersey - Infectious Diseases
Voorhees, Trenton, New Jersey

Hermence Matsotsa is an inspirational speaker and teacher. She is self-driven and brilliant. Her model that she has created has helped many people, in particular, women and children. I believe that she is cross generational and I think that she can speak to any audience. As a diversity professional and facilitator Hermence connects with audiences quickly. She understands how to engage people from diverse backgrounds and lived experiences in challenging conversations. Matsotsa’s skillset transcends culture and her style to encourage others to courageously grow is timely. She is outstanding!

- Dr. Thomas Easley
Assistant Dean for Community and Inclusion
Yale University School of Forestry & Environment Studies

Our Specialities

Soft Skills Strengthening and Capacity Development
Cultural Competence and Communication
Team Building and Employee Engagement

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